2011 Assistenza Brokers srl

Voted the No1 Educational Coach in the Interactive Brokers MarketPlace (Italy).


Problem to solve

Interactive Brokers LLC (IB) is an American multinational brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, forex, bonds, and funds.


Italians wanted to utilise this platform, although little support was offered in the Italian language.





Solution



Assistenza Brokers srl became a referral partner to Interactive Brokers and developed +50 educational videos on the Trader Workstation (TWS) trading platform.


Platform educational support was provided in Italian 24/7, guiding the customer to the correct "how to" video that can answer their query.


All customer account queries were managed via Interactive Brokers direct.




Key Features

  • Interactive Brokers account opening assistance

  • +50 educatonal videos developed on the Trader Workstation (TWS) platform

  • Weekly educational email series

  • Education trading and investing blog



 

Power in Numbers

+1 million

Youtube Views

25,000

Clients Trained

16

Ventures and Projects Created

Project Gallery