2011 Assistenza Brokers srl
Voted the No1 Educational Coach in the Interactive Brokers MarketPlace (Italy).
Problem to solve
Interactive Brokers LLC (IB) is an American multinational brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, forex, bonds, and funds.
Italians wanted to utilise this platform, although little support was offered in the Italian language.
Solution
Assistenza Brokers srl became a referral partner to Interactive Brokers and developed +50 educational videos on the Trader Workstation (TWS) trading platform.
Platform educational support was provided in Italian 24/7, guiding the customer to the correct "how to" video that can answer their query.
All customer account queries were managed via Interactive Brokers direct.
Key Features
Interactive Brokers account opening assistance
+50 educatonal videos developed on the Trader Workstation (TWS) platform
Weekly educational email series
Education trading and investing blog
Power in Numbers
+1 million
Youtube Views
25,000
Clients Trained
16
Ventures and Projects Created
